Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Shop Our Wisconsin to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Shop Our Wisconsin shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    5676 Broad Street
    Delivery shall be deemed to have been made by You to Shop Our Wisconsin five (5) days after the date sent.



  • Copyright
  • All content appearing on this Web site is the property of:

    Shop Our Wisconsin
    5676 Broad Street
    Copyright © 2015-2017 Shop Our Wisconsin. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2015-2017 Shop Our Wisconsin. All rights reserved.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Shop Our Wisconsin and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Shop Our Wisconsin believes that customer conduct violates applicable law or is harmful to the interests of Shop Our Wisconsin and its subsidiaries.



  • Privacy Policy
  • This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

    What personal information do we collect from the people that visit our blog, website or app? 

    When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

    When do we collect information? 

    We collect information from you when you place an order or enter information on our site.

    How do we use your information?

    We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

          • To quickly process your transactions.

     

    How do we protect visitor information?

    Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

    We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

    All transactions are processed through a gateway provider and are not stored or processed on our servers.

    Do we use 'cookies'?

    We do not use cookies for tracking purposes


    You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

    If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our services will not function properly.

    However, you can still place orders .

    Third Party Disclosure

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

    However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    Third party links

    We do not include or offer third party products or services on our website.

    Google

    Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

    We have not enabled Google AdSense on our site but we may do so in the future.

     

    COPPA (Children Online Privacy Protection Act)

    When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

    We do not specifically market to children under 13.

    Fair Information Practices

    The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

    In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

    We will notify the users via in site notification

          • Within 1 business day


    We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

    CAN SPAM Act

    The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

    We collect your email address in order to:


    To be in accordance with CANSPAM we agree to the following:

    If at any time you would like to unsubscribe from receiving future emails, you can email us at

    and we will promptly remove you from ALL correspondence.

     

    Contacting Us

    If there are any questions regarding this privacy policy you may contact us using the information below.

    shopourwisconsin.com

    5676 Broad Street

    Greendale, Wisconsin 53129

    United States

    karen@greendalevisitorcenter.com

    262-696-6299


    Last Edited on 2016-03-14



  • Shipping & Delivery
  • When can I expect my order?

    Orders are normally shipped via USPS no later than two business days following the date the order was placed. Orders are shipped via Media Mail, First Class, or Priority Mail, depending on the product ordered and weight of the package.

    Can I use my PO Box address?

    No, you can not use a PO Box.

    Can I pick up my order to avoid shipping costs?

    Yes. Please place your order by calling 262-696-6299 or visiting us at:

        Our Wisconsin
        5676 Broad Street
        Greendale, WI 53129

        Hours: 10:00am-5:00pm, Monday-Friday, excluding Federal holidays.

    For additional information, please contact Our Wisconsin home office at 262-696-6299.



  • Return Policy
  • Incorrect Shipments:

     If you receive an incorrect shipment, please notify us within 7 days so it may be corrected immediately. Please call Our Wisconsin home office at 262-696-6299 for assistance.

     For Returns:
    Returns on unused/unworn apparel/merchandise will be accepted for 30 days after the date of purchase for a full refund. 

    For Exchanges:
    Return merchandise with the original sales receipt to the address below. Order your new merchandise by calling 262-696-6299 for assistance during regular business hours or emailing orders@shopourwisconsin.com.  We will process the return when your original merchandise arrives back to our office and ship your replacement items as soon as possible.  You will be contacted for additional payment if your exchange request is for an item of greater value than your original order.

    Things to keep in mind:
    -Shipping charges are non-refundable on returned items.

    -Please note that all credit card refunds will be placed on the card used for the original purchase.

    -Allow 1-2 billing cycles for the credit to appear on your statement.

    -If the original payment was a check or money order, you will receive a refund check in the mail.

    We cannot accept responsibility for packages we do not ship ourselves. All returns and exchanges should be shipped via insured mail with delivery confirmation to (no returns will be accepted C.O.D. or freight collect):

        Our Wisconsin Magazine
        Attn: Returns
        5676 Broad Street
        Greendale, WI 53129

    Customer Service:
    Regular Hours:
    Monday-Friday 10:00 am-5:00pm Central Standard Time, excluding US Federal holidays
    262-696-6299.

    By E-Mail: orders@shopourwisconsin.com

       By Mail:
       Our Wisconsin Magazine
       Attn: Customer Service
       Our Wisconsin
       5676 Broad Street
       Greendale, WI 53129



  • Store Hours
  • Customer Service:
    Regular Hours:
    Monday-Friday 10:00 am-5:00pm Central Standard Time, excluding US Federal holidays
    262-696-6299